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Contact Us

At betonred, accessible via bet-on-red.ca, we value clear communication and timely assistance for all our clients in Canada. For any inquiries, concerns, or support requests, you are invited to reach out to us through the following official means.

Main Contact Methods

  • Email: For general inquiries, please contact us at not [email protected].
  • Phone: Currently, no dedicated main office phone number is specified. Please utilize the email contact or live chat for direct support.
  • Official Website: Visit our online platform at https://bet-on-red.ca for all services and updates.
  • Regional Site: For our Greek regional presence, see https://betonred.gr.

Contact Form

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Corporate and Legal Address

betonred operates under the parent company Fairway Media N.V. Its registered legal and headquarters address is as follows:

Abraham de Veerstraat 9, Curaçao

This address corresponds to the company's master licensing and regulatory correspondence. There are no regional office addresses currently specified within Canada or other territories.

Licensing and Regulatory Compliance

betonred is fully licensed and regulated by the Curaçao Gaming Control Board under the Master License number B2C-AK2QPM3H-1668JAZ. This license permits the legal operation of online gambling activities, ensuring that all games and services offered via bet-on-red.ca comply with internationally accepted standards for fairness, security, and player protection.

The current license is valid through January 2026, thereby guaranteeing ongoing regulatory oversight in accordance with the demands of the Curaçao jurisdiction for the year 2025.

Operational Presence and Jurisdiction

betonred serves clients across Canada, maintaining compliance with Canadian laws applicable to online gaming operators, including responsible gaming and data protection regulations. The casino platform is accessible and targeted primarily for Canadian customers while operating under the Curaçao-based regulatory framework.

  • Countries of Operation:
    • Canada - Client base and licensed operation respecting local legislation
    • Curaçao - Corporate headquarters and regulatory jurisdiction
    • Greece - Regional site operations

The operational model of betonred emphasizes transparency, legal integrity, and secure gaming environments for all participants within these regions.

Additional Corporate Information

  • Legal Entity Type: B.V. (Besloten Vennootschap)
  • Parent Company: Fairway Media N.V.
  • Subsidiaries:
    • CryptoLeo
    • Nine Casino
    • BetChain Casino
    • SuperCat Casino
  • Company Registration Number: Not specified
  • Tax Identification: Not specified
  • Bank Details: Not specified
  • Founded Date: Not specified

Legal Disclaimers and User Guidance

betonred endeavors to provide accurate and up-to-date contact and corporate information. However, all users and clients should be aware of the following:

  1. The provided contact email and form are the primary communication channels; unsolicited calls or unverified contact details should be treated cautiously.
  2. bet-on-red.ca operates under the Curaçao license, and while services are offered to Canadian users, they remain subject to Canadian federal and provincial laws regarding online gambling.
  3. Users must be at least the legal gambling age in their respective Canadian province or territory to use the services.
  4. betonred reserves the right to modify contact information and regulatory compliance details as necessary to comply with evolving laws and operational requirements.

For any legal questions or compliance issues, please contact us directly through the provided official channels.