Privacy Policy

This Privacy Policy explains how betonred (operating via bet-on-red.ca) collects, uses, and protects personal information belonging to its players and visitors to the website. It serves to inform all users about their rights and our obligations under applicable Canadian privacy laws and international standards. This policy is effective as of June 2025 and remains in force until further updates are published.

Who We Are

betonred is operated by Fairway Media N.V., a legal entity registered as a Besloten Vennootschap (B.V.) with its legal and headquarters address at Abraham de Veerstraat 9, Curaçao. The company's gaming activities are authorized and regulated under license number B2C-AK2QPM3H-1668JAZ issued by the Curaçao Gaming Control Board, valid from January 2022 to January 2026.

For any privacy-related inquiries or concerns, users may contact our Data Protection Department at:
Email: not [email protected]

What Personal Data We Collect

To provide and improve our casino services, betonred collects the following categories of personal data:

Personal Data: Full name, email address, telephone number, date of birth, and other identification details provided during registration or account verification.
Technical Data: Information such as IP address, browser type, device identifiers, operating system, and log data collected automatically when accessing bet-on-red.ca.
Payment Data: Banking or payment card details, transaction histories, and billing information necessary to process deposits, withdrawals, and payouts.
Behavioral Data: User activity including betting history, navigation patterns, clicks, game preferences, and session duration to enhance user experience and detect irregular behavior.
Cookies and Similar Technologies: Small data files and tracking technologies stored on your device to enable website functionality, analytics, and advertising as further explained in the Cookies section.

Legal Basis for Processing

betonred processes personal data on the following legal grounds in accordance with Canadian privacy laws and applicable regulations:

User Consent: Where required, explicit consent is obtained for data processing, especially for marketing communications and certain cookies.
Performance of Contract: Personal data is necessary to operate user accounts, manage deposits and payouts, and deliver our casino services as agreed.
Legitimate Interests: Processing to prevent fraud, ensure platform security, perform data analytics, and improve user experiences without adversely affecting user rights.
Compliance with Legal Obligations: Fulfillment of KYC (Know Your Customer), AML (Anti-Money Laundering), tax reporting, and other regulatory requirements imposed by licensing and governmental authorities.

Purpose of Processing

betonred uses collected personal data for the following purposes:

To provide and manage user accounts and casino services, including game access, deposits, withdrawals, and customer support.
To improve and personalize the website, gaming offerings, and overall user experience through data analysis and feedback.
To send marketing and promotional communications, including special offers and newsletters, subject to user consent.
To perform fraud detection, security monitoring, and compliance checks to protect users and prevent unauthorized activity.
To comply with legal and regulatory requirements enforced by Curaçao Gaming Control Board and Canadian authorities.

Disclosure & Sharing

betonred may disclose personal data to the following third parties under strict confidentiality and security obligations:

Payment Partners: Financial institutions and payment processors involved in deposits, withdrawals, and transaction verification.
Service Providers: Third-party contractors assisting with website hosting, IT infrastructure, customer support, data analytics, and marketing services.
Regulatory Authorities: Licensed gaming regulators, tax authorities, and law enforcement agencies as required to fulfill legal obligations and investigations.
Affiliates: Entities related to Fairway Media N.V. for operational purposes, subject to confidentiality standards.
Advertising Networks: With explicit user consent, to deliver personalized advertisements and track campaign performance using non-identifiable data.

International Transfers

As betonred operates under a Curaçao license and serves Canadian clients, personal data may be transferred internationally to countries including but not limited to Curaçao, Canada, and jurisdictions where service providers are located.

To maintain data protection standards during transfers, betonred implements legally recognized safeguards such as:

Standard Contractual Clauses approved by data protection authorities.
Strict contractual terms requiring adequate data security and confidentiality from recipients.

These measures ensure that personal information is protected consistently with Canadian and international privacy laws.

Data Retention

betonred retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. General retention periods are as follows:

Active Account Data: Retained for the duration of the user's active account and related services.
Closed Accounts: Personal data is retained for no more than 5 years following account closure to comply with regulatory requirements and handle any outstanding matters.
Transaction and Compliance Records: Retained according to legal deadlines applicable under gaming and financial regulations, generally not less than 5 years.
Marketing Data: Retained until withdrawal of consent or expiration of promotional relevance.

Users may request deletion or restriction of data in accordance with their rights detailed below, subject to overriding legal or contractual obligations.

Your Rights

Under Canadian privacy laws, users of bet-on-red.ca have the following rights regarding their personal data processed by betonred:

Right of Access: To obtain confirmation of data processing and access to personal information held.
Right to Correction: To request rectification of inaccurate or incomplete data.
Right to Deletion: To request erasure of personal data, where processing is no longer necessary or consent is withdrawn, subject to exceptions.
Right to Restrict Processing: To limit processing activities in certain circumstances.
Right to Object: To object to processing based on legitimate interests or direct marketing.
Right to Data Portability: To receive personal data in a structured, commonly used format and transfer it to another service provider if applicable.
Right to Withdraw Consent: At any time, for processing activities based on user consent, particularly marketing and cookies.

To exercise these rights or for any privacy concerns, users may contact our Data Protection Department as specified in the Who We Are section.

Cookies & Tracking Technologies

betonred uses cookies and other tracking technologies to ensure optimal functionality and personalized user experience on bet-on-red.ca. These include:

Session Cookies: Temporary cookies that enable essential site functionalities during a browsing session and are deleted after closing the browser.
Persistent Cookies: Cookies that remain on your device to remember preferences, login information, and analyze site usage over time.
Third-party Cookies: Cookies set by external services for analytics, advertising, and affiliate tracking, applied only with explicit user consent where required.

The purposes of these cookies are:

Functional: To enable website navigation, user authentication, and personalized settings.
Analytics: To collect aggregated data on website performance, user behavior, and improve service quality.
Advertising: To deliver relevant advertisements and measure advertising effectiveness in accordance with user preferences and consents.

Users can manage, restrict, or disable cookies through their web browser settings or via any cookie management panel provided by the site. Disabling cookies may affect certain functionalities of bet-on-red.ca.

Data Security

betonred applies comprehensive technical and organizational security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction, including but not limited to:

Use of Secure Socket Layer (SSL) encryption protocols to protect data transmitted between users and the website.
Encryption of sensitive data in storage and during communications.
Strict access controls limiting data access to authorized personnel on a need-to-know basis.
Regular security audits, vulnerability assessments, and penetration testing to identify and remedy potential risks.
Continuous staff training on data privacy, security policies, and procedures to maintain awareness and compliance.

Complaints & Contacts

If you have any questions, concerns, or complaints regarding how betonred handles your personal data, you may contact our Data Protection Officer at:

Email: not [email protected]

Upon receipt of your complaint, we will investigate thoroughly and respond within a reasonable timeframe. If you remain unsatisfied with our response, you have the right to escalate the matter to the Office of the Privacy Commissioner of Canada or other relevant supervisory authorities.

Updates

betonred reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or technological advancements. Users will be notified of any material changes via prominent notices on bet-on-red.ca and/or direct communication to registered users.

The date of the last revision of this Privacy Policy is June 2025.